CONGRESS OF DISABLE PERSONS' AGAINST EXPLOITATION
A REGIONAL TRANSPORTATION AUTHORITY (RTA) COMPLAINT
A LETTER FROM CTA TO HERBERT HOFFMAN
|What is the problem
∙ RTA’s method of determining who can use paratransit does not take into account the consumer. (Attach specific RTA policy) The RTA contracts a social services agency to conduct tests on potential riders. The tests determine who is eligible to ride paratransit. The tests do not include everything that factors in to whether or not a person needs paratransit instead of mainline.
What are the consequences of the problem
∙ Many people who should be using paratransit are not allowed to ride and are only given the choice of mainline, which in some cases is unrealistic. As a result, some people who relied on paratransit to get to work are now left with only one option. But for them, mainline means taking two or three buses and trains to get to work when an able bodied person going to the same destination needs only one line. The issue is, although a person with a disability may be near mainline, that particular mainline route may not be accessible. (Attach examples of people who are now having problems because they no longer qualify for paratransit)
What should be done
∙ Consumers should be given a choice to ride either main line and para transit.
∙ RTA’s method of determining who qualifies for RTA should be changed to take into account the rider’s disability, an individual’s accessibility to mainline routes